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– FREQUENTLY ASKED QUESTIONS –

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Q: Has my order been posted?

A: If the market showed its shipped It is.

 

Q: When will my order arrive?

A: We don’t know exactly But vast majority of orders arrive 2 to 3 days from the date its marked as shipped. But don’t worry if it takes up to 5 during Canada post busy periods.

 

Q: I Have ordered more than one product to the same address Will this be sent as one package?

A: We try to ensure that all multi orders are bundled Unless requested otherwise by customer. To ensure a combined order state your multiple order with your address.

 

Q: Can I have a free sample

A: No

 

Q: My order has not arrived yet What do i do?

A: Please do NOT message us until 7 working days has passed. Delays do occur even though rare and sometimes your order may be miss-routed and be delayed. Once 7 days working has past fell free to message us.

 

Q: Can you make me a customer order?

A: Yes if its over $500  If under more than likely not.

 

Q: I Have a special request How do I do this?

A: For all orders that have any special request This MUST be placed with your address in the Delivery Address box when ordering and not in a PM as during busy periods orders will be processed before messages.